Privacy Policy

MB Creative Studio

Last updated: 26 August 2026

1. Introduction

MB Creative Studio ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, contact us, or engage our services, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Who We Are

MB Creative Studio is a design and digital agency offering branding, website design and development, ecommerce (Shopify) development, and creative artwork services.

Contact: martin@mb-creativestudio.com
Website: www.mb-creativestudio.com

3. What Information We Collect

We may collect the following types of information:

  • Contact details — name, email address, phone number, company name, submitted via contact forms, email, or during project onboarding.

  • Project information — details you share with us relevant to delivering a project (e.g. brand assets, business information, feedback).

  • Payment information — billing details required to invoice and process payments (we do not store full card details; payments are processed securely via third-party providers).

  • Website usage data — information collected automatically via cookies or analytics tools, such as IP address, browser type, and pages visited.

4. How We Use Your Information

We use your information to:

  • Respond to enquiries and provide quotes

  • Deliver and manage client projects

  • Send invoices and process payments

  • Communicate about ongoing or future projects

  • Improve our website and services

  • Comply with legal and accounting obligations

We do not sell or rent your personal information to third parties.

5. Legal Basis for Processing

We process personal data under the following legal bases:

  • Contract — where processing is necessary to deliver services you've engaged us for.

  • Consent — where you've opted in (e.g. newsletter sign-up).

  • Legitimate interests — for general business communications and website improvement.

  • Legal obligation — where required for tax, accounting, or legal compliance.

6. Sharing Your Information

We may share your information with trusted third parties where necessary, including:

  • Payment processors (e.g. Stripe, PayPal)

  • Cloud storage and project management tools

  • Email and communication platforms

  • Website hosting and analytics providers

These third parties only access information needed to perform their function and are required to handle it securely.

7. Cookies

Our website may use cookies to improve user experience and gather analytics. You can control or disable cookies through your browser settings.

8. Data Retention

We retain personal data only as long as necessary to fulfil the purposes outlined in this policy, including any legal, accounting, or reporting requirements (e.g. financial records are typically retained for 6 years).

9. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data ("right to be forgotten")

  • Object to or restrict certain processing

  • Request data portability

  • Withdraw consent at any time (where consent is the legal basis)

To exercise any of these rights, please contact us at martin@mb-creativestudio.com.

10. Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.

11. Third-Party Links

Our website may contain links to third-party websites (e.g. Shopify, social media). We are not responsible for the privacy practices of these external sites.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "last updated" date.

13. Complaints

If you have concerns about how we handle your personal data, please contact us in the first instance. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

14. Contact

For any questions regarding these Terms, please contact:
MB Creative Studio
The Forty4, 44 Oxford Street, Leamington Spa. CV32 3RA
Email: martin@mb-creativestudio.com